Complaint Management Software for Tradesmen

With RemoteWorkr's Complaints Module, you can proactively manage customer feedback, address issues promptly, and foster positive relationships with your clients.

Log Customer Complaints

Easily log customer complaints against specific jobs, ensuring that all feedback is captured and addressed promptly. Keep a comprehensive record of customer concerns to facilitate timely resolution.

Add Internal Comments

Provide context and insights by adding internal comments regarding each complaint. Collaborate with your team to assess the situation, identify root causes, and develop appropriate solutions.

Update Complaint Status

Track the progress of each complaint by updating its status within the module. From initial review to resolution, RemoteWorkr allows you to monitor the status of complaints and ensure that they are addressed in a timely manner.

Add Images for Reference

Enhance communication and clarity by adding images related to each complaint. Capture visual evidence or reference materials to provide additional context and facilitate better understanding.

Message Customer Directly

Take proactive steps to address customer concerns by messaging them directly from RemoteWorkr. Initiate conversations, provide updates, and seek feedback to ensure that their needs are met and their concerns are resolved satisfactorily.

Transform complaints into opportunities for improvement and demonstrate your commitment to delivering exceptional service. Contact us today to find out more about how RemoteWorkr can benefit your business.

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